Support

Security and Safety

We take your privacy and security very seriously, and provide you with a secure, worry-free sanctuary for all your personal information. We have taken the following measures to protect your privacy:

  1. Longer, stronger passwords. Research shows that most security breaches occur when your password is simple, short, and exists of your name or even just the word “password.” To make your password secure, we highly recommend that you use a longer password with at least 8 digits, consisting of a mix of lower and upper case letters including numbers and signs like $%#&*().
  2. All communication between your web browser at home and the data storage servers is encrypted with SSL 128 bit encryption—this is the industry standard used by banks and other leading financial institutions.
  3. All sensitive data such as your journal entries and answers from the Journey are encrypted (AES 128bit) when stored.
  4. We’ve added a simple click action to lock your screen if you need to leave your computer. To unlock it, just enter your password. If you forget to lock the screen when you step away, it will automatically lock after five minutes of idle time.
  5. Server, data center, and data base storage are all hosted by Amazon.com. Their data centers are protected by military-grade measures. This is much safer than a small hosting provider is able to guarantee.